FAQ

We respect our user's right to engage with fictionalized content. However, publicly we do not condone any of the following.

• Any form of child pornography
• Fictional characters should be able to be glanced at and assumed to be at least 18 years old.
• Genital exposure
• Exposed/prominent penises, vaginas, balls, anuses, pubic hair, and full frontal nudity are not permitted.
• Character images should not display a sex act or genitals in general. They should focus on the character itself, primarily their head and shoulders.
• Depictions of violence/harm towards AI.
• Real life images (Including real life figures such as celebrities, politicians, or those you may personally know.)
• If you come across any violations, please report them immediately to us. Our moderation team will address them promptly upon receiving the report.

The coins are used to acquire bonus messages.

• And what are bonus messages?
• They are messages that are not tied to your subscription limit, so when you consume all of the messages available for your subscription, the service will start using the bonus messages. \nSimilar to your subscription, each interaction with the AI consumes 2 messages.
• And how do I use the coins?
• In the bonus page of the app or website, you can find the redeem option, which is a toggle that will show you the redeem options. The coins have a value of 1:1 to bonus messages. Additionally, from the coins you can purchase 1000 and 3000 messages using money, or you can use the coins. (You do not need to pay and use coins at the same time, its one or the other)

All chats and characters you create are private unless you choose to publish them. You are responsible for ensuring the content you share meets our ToS if it is made public. If you feel something approaching the lines of not passing our community standards, please keep it private.

All character cards are personal to your account and are not publically shared or reviewed by moderation.

If you are unable to login due to an error code, please repeat the process after clearing your cache and ensuring that you are fully logged into the browser with your primary email. It is important to NEVER use a "throwaway" email, as we have no method of resetting your passwords! You are responsible for your own account's security. Please be aware of the risks.

You may join our official discord server and open a ticket to receive assistance concerning the reasoning behind a character's termination. An appeal is not guarunteed, and prohibited/flagged content will not be restored.

Please open a chat with the character and click the report button and select the corresponding option. You must attach a link to your own creation as proof of your claim. If your art is being used without your permission, please attach any links to sites which document your ownership of the imagery.

Various factors, including geographic location, ad inventory, and network conditions, may prevent ads from displaying properly at certain times. We are working to improve the situation and appreciate your patience and support.

• Change the language of the model's replies in the chat settings.
• Send the character the language you want it to reply in, for example, "Please reply to me in English."

We are continuously striving to enable more models to speak more languages.

If you want to view this content, please follow these steps:

• Visit the official website: Go to the official website and complete the required task.
• Enable the hidden content switch: On the homepage, enable the hidden content switch.
• Open the application: Restart our application to view the hidden content.

There could be several reasons for this:

• The characters you can't see might be set to Unlisted or Private.
• You haven't enabled the Unfiltered switch or the hidden content switch.
• The characters you can't see might have been blocked by you.

Our content review process is very stringent, and the strict settings for machine review may result in false positives. Please join our Discord to get in touch with us, and we will address the issue as soon as possible.

To cancel your subscription through Google Play, follow these steps:

• Open the Google Play Store app on your Android device.
• Tap on the menu icon (three horizontal lines) in the top-left corner.
• Select Subscriptions.
• Find and tap on the subscription you want to cancel.
• Tap Cancel Subscription and follow the instructions to confirm.

If you used a different method to subscribe, please use the Manage Subscription function to return to the website where you pay your bill. Like, Subscribestar, Paymentwall, etc. There, you will find options to manage and cancel your subscription.

No, you will retain access to your subscription benefits until the end of the current billing cycle. After that, your subscription will not renew, and you will lose access to the benefits.

Refund policies vary depending on the subscription platform and terms of service. Please refer to the specific platform's refund policy for more details:

• App Store: Visit Apple's support page for information on refunds.
• Google Play: Visit Google Play's support page for refund requests.
• Others: According to our subscription policy, your subscription can only be canceled for the next billing cycle. The current subscription period is non-refundable. Here are some specific reasons:
  • Service Usage: The subscription fee covers the services and content you enjoy during the current billing cycle. Even if you decide to cancel during this period, you can continue to use the service until the end of the cycle.
  • Advance Planning: Our subscription model is designed to provide uninterrupted service based on a prepaid plan. This allows us to maintain and improve the quality of the service you receive.
  • Terms of Service: When you subscribe, you agree to our terms of service, which state that the current billing period is non-refundable. This is to ensure fairness and consistency for all our subscribers.
  • Please Note:
    • Before subscribing, please carefully review the subscription plan to ensure it meets your needs.
    • If you wish to cancel your subscription, it will take effect at the end of the current billing cycle, and you will not be charged for the next period.

If you encounter any issues canceling your subscription, please contact our customer support team for assistance. Provide your subscription details and the method you used to subscribe, and our team (Discord) will help resolve the issue.

First of all, when you change your subscription package on the subscribestar website, it means that the changed subscription package takes effect immediately instead of next month. Please modify your subscription package carefully. We recommend that you modify it when your subscription package ends. Avoid double payments.

Yes, we offer three types of memberships:

• Standard Membership: Access to basic features.
• Premium Membership: Includes all standard features plus additional premium features.
• Deluxe Membership: Includes all the benefits of premium membership along with exclusive deluxe features.

If your two accounts can’t link, please ensure your purchase has been successfully made and try again. If the issue persists, contact our support team on Discord for further assistance.

Please note! Once deleted, the account cannot be recovered.

Go to your profile page, click the "Settings" button, and then select the "Delete Account" option.

Please note! Once deleted, the account cannot be recovered.

If you still wish to proceed with deletion, please check the following:

• Ensure you do not have an active subscription, as accounts with active subscriptions cannot be deleted.
• Verify that your internet connection is stable, as network issues can also prevent account deletion.

If you have checked both and still can't delete the account, please contact admin Chad at our Discoid

Account deletion is irreversible. However, you can recover your account by logging back in within 3 days of deletion. If you have not logged in for more than 3 days, your account will not be recovered and we will not be able to restore your account for you.

My Luna is changing the landscape of AI character chatbots by providing a service that bypasses NSFW rules, our service allows for conversations no filter.

An NSFW AI chatbot is a sophisticated artificial intelligence designed to engage users in conversations on topics that are typically deemed not safe for work. These chatbots are pre-programmed to navigate mature themes, ensuring an engaging experience for users aged 18 and over.

Yes, My Luna implements robust security measures to ensure user privacy and data protection. However, users should always use discretion and follow platform guidelines to maintain safety.

Absolutely. My Luna offers extensive customization options, allowing users to tailor the appearance, personality, and conversational style of their AI companions.

NSFW My Luna chatbots for chat learn through machine-learning algorithms and natural-language processing. They observe how users interact with each other and alter their responses based on the nature of the conversation to have more natural and entertaining conversations.

My Luna introduces an innovative AI-dating simulator that redefines the virtual companionship experience. This platform empowers users to create their own virtual girlfriend, complete with customized characteristics, personality traits, and style, all in a matter of seconds.

My Luna emerges as a groundbreaking platform in the realm of virtual companionship, offering users the unique opportunity to create their own virtual girlfriend. This innovative service allows for extensive customization, enabling users to shape not only the appearance but also the personality and relationship dynamics of their AI companion.

With My Luna platform, users are allowed to have sexting chat with your favorite AI character freely with no restrictions.

Yes. My Luna uses robust security measures to keep your data safe. However, it's important for users to follow the platform guidelines to maintain security.

My Luna allows users to engage with Crushons without any restrictions, making it a highly popular app recently. Compared to My Luna, which has many security restrictions, My Luna is more suited for those seeking NSFW AI chats. It offers a spicy yet safe experience.

My Luna supports a wide variety of topics, especially in adult entertainment. While it does not censor content, it strictly prohibits illegal activities.

Absolutely! My Luna employs top-notch security measures to safeguard user privacy and data protection. Nonetheless, it's crucial for users to exercise discretion and adhere to platform guidelines to ensure a safe experience.

My Luna is an AI-powered platform that allows users to engage in fun and exciting Nude conversations and create unique AI Hentai chat.

To get started, simply sign up on My Luna and begin creating your unique AI chatbot. Start by selecting their distinct personalities and goals, and crafting their detailed backstories. Unleash your creativity and bring your chatbot to life!

My Luna is designed to cater to both newcomers and seasoned roleplayers alike. Whether you're just starting out or have years of experience, you'll find the system intuitive and adaptable to your skill level, offering a user-friendly experience for all.

Yes, Roleplay AI has established an age limit of 18 years to foster a mature and responsible user community. This policy ensures that all content and interactions adhere to acceptable standards, creating a safe and conducive environment for everyone.

Absolutely, we place the highest priority on data privacy and security. By adhering to industry best practices and stringent privacy regulations, we ensure that your data is well-protected and secure.

Even if you’re new to character creation tools, My Luna is designed to be user-friendly and accessible for creators of all skill levels. We offer comprehensive assistance to guide you through every step of the process, ensuring a smooth and enjoyable experience.